Shipping Policy

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
It normally takes 1-3 business days for us to process your order and takes about 3-6 business days for DHL shipping, takes about 6-12 business days for standard shipping, when the online tracking number comes out. 
Verification → Processing → Shipping → Delivery
 
Verification
 
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Processing
 
It normally takes 1-3 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping time Shipping free
Standard shipping 6-12 business days  free
DHL shipping 3-6 business days  $15

Orders cannot be delivered to the following countries and regions: Hawaii, Alaska, Puerto Rico, Virgin Islands, Manitoba,United Kingdom, France, Crimea, Cuba, Iran, North Korea, Syria, Hong Kong SAR, New Zealand, Philippines, South Sudan, Sudan.

* Shipping time is estimated and commences from the date of shipping, rather than the date of the order, and can take longer than expected date due to an invalid address, customs clearance procedures or other causes.

 If your estimated delivery date has passed and you haven’t received your order, please contact our customer service email for further help.

Customer Service Team: service@t-oneofficial.com